AI
AI Adoption & Data Strategy
We look at the data underneath first, because a model built on figures nobody owns will answer you confidently and be wrong.
Each monthWe report how each task compares with its baseline.
Remote-first · managed IT and AI
We run it. We secure it.
Then we make it smarter.
We keep your IT running and secure, and then put AI to work on the systems we already look after.
Which of these is your week?
- FoundationsMy provider has gone quietStart with what we would run for you.
- FoundationsSomething has already brokenStart with stabilising it.
- FoundationsAn insurer wants answers we do not haveStart with the security work.
- AIThe board asked about AIStart with the AI packages.
Whichever one you start from, we look at the whole estate, beginning with the part that row is about.
We run nine services, and these are four of them.
Support is the core of this business, and running your systems every day is what makes it safe for us to build on them.
Foundations
Cloud Strategy & Design
We work out what should move, decide which platform each workload belongs on, and write the design you keep.
Each monthWe report the decisions taken and the ones still waiting on you.
Foundations
Cyber Security & Resilience
We monitor, patch and review access on every account, including the ones nobody signs into, and we test backups by restoring them.
Each monthWe report patch status for each device and every change to access.
Foundations
Managed IT & Cloud Operations
We look after the users, the laptops and the day-to-day problems, with an assigned Solutions Architect and support staff who know your estate.
Each monthWe report tickets raised, resolved and outstanding, and the ones we missed.
Platforms we build on and operate
Databricks
Unity Catalog- Microsoft Fabric
Power BI
Azure AI Foundry
OpenAI
Anthropic
Google Gemini
Microsoft Azure
Amazon Web Services
Google Cloud
GitHub
Microsoft Entra ID
Microsoft Intune
Microsoft Defender for Endpoint
Windows Server
Microsoft 365
Microsoft Teams
One offer, in three parts.
We run and secure your systems first, so when we put AI on them we already know what is there.
Run it
We look after your day-to-day IT so it stops being something you think about, and a named person answers when you call.
Secure it
We keep your systems patched, monitored and backed up, and we prove the backups work by restoring from them.
Make it smarter
We put AI to work on the systems we already run, one named use case at a time, once the first two parts hold.
Buying the two halves from different suppliers means paying each of them to learn the same systems, and neither is responsible for where their work meets.
Each layer of your estate rests on the ones below it.
The AI work sits on top, and it starts only once everything under it is documented.
6 of 6
Identity and access
What it covers
It covers the tenant, every account, multi-factor sign-in, conditional access and taking access away from leavers.
What it rests on
Every other layer in the drawing rests on it.
Cloud and servers
What it covers
It covers your Azure subscriptions, the networking between them and whatever still runs on premises.
What it rests on
Every subscription and server is reached through an account, so it rests on identity.
Devices
What it covers
We look after how the laptops and phones people use are enrolled, patched, encrypted and protected.
What it rests on
Each device is tied to the accounts that sign into it, so it rests on identity.
Data, backup and recovery
What it covers
It holds your mailboxes, files and databases, and we test restores on a schedule and report the result.
What it rests on
It lives on the cloud and on the devices beside it, and on the identity under both.
Business applications
What it covers
It covers Microsoft 365 and the line-of-business systems your people open every day.
What it rests on
They read and write the data layer, so they rest on it and on everything under it.
Applied AI
What it covers
We take on retrieval, drafting, triage and reporting one task at a time, and measure each one against how it is done today.
What it rests on
It sits on every layer below it, and we do not start it until those layers are documented.
AI, described in things it actually does.
Each one names the task it speeds up and how we measure the change.
Actual product Sample dataAI Studio
See the answer.
Check the source.
Follow a contract from file to cited answer. Then see how several agents take a batch through review and into a usable result.
Explore AI StudioStart with AI for one team, alongside your existing IT setup.
Ask your own files a question
It searches your contracts, policies, past quotes and site notes, and every answer cites the document and the page it came from.
- What it replaces
- Someone spends twenty minutes searching a shared drive nobody has tidied since 2019.
- How we measure it
- We time how long it takes from a question being asked to a checked answer.
First drafts built from your own history
It drafts from your priced history in your own wording, and your team edits the draft and sends it.
- What it replaces
- A quote goes out four days after the enquiry that asked for it.
- How we measure it
- We count the working days from the enquiry to the quote being sent.
Enquiries sorted before anyone reads them
It sorts tickets and email by type and urgency and assigns each one, so urgent items stop waiting behind routine ones.
- What it replaces
- One person opens every message to decide who it belongs to.
- How we measure it
- We time the first reply from a person on the items that are genuinely urgent.
The reporting pack, assembled
It pulls the figures from the systems we already run for you, and your team checks the finished pack.
- What it replaces
- Someone spends two days copying numbers between spreadsheets.
- How we measure it
- We compare the hours spent putting the pack together before and after.
See how we scope a piece of AI work.
Why it is one offer
AI depends on the systems beneath it. We can work alongside your existing IT team, or run the cloud, security and data it relies on.
We propose agreeing where your data is hosted, keeping it out of model training by any third party, giving you a written diagram of where it flows, and documenting how to switch the whole thing off. These are proposals and are not yet in the contract.
The Fortnight.
We agree the scope in writing before we start.
We work out what you are trying to build and whether your data and your estate can carry it, and you get one document in plain English at the end.
What fourteen days looks like
We only read your systems for all fourteen days unless you ask us to change something, and the written findings arrive on the last day.
Where the honest answer is that you should not build this yet, the report says so.
The documents you keep
The Fortnight ends in one document, which is the written findings. If you then hire us to build or run something, that work ends in four: the high-level design, the low-level design, the as-built documentation, and the configuration baseline and runbooks.
All of them are yours, including on the day you decide to leave us.
See what each of those documents is for.Who works on your account.
Your account is supported by an assigned Solutions Architect, secondary support staff and Client Services.
Your assigned Solutions Architect
Your Solutions Architect understands your estate, guides technical decisions and keeps the design and delivery aligned with your goals.
Your Solutions Architect is named in the written scope before work starts.
Secondary support staff
Support staff handle day-to-day requests and provide cover, working from the same documentation as your Solutions Architect.
Your onboarding pack explains how to reach the support staff assigned to your account.
Client Services
Client Services help with account queries, scheduling and getting you to the right person.
We confirm your Client Services contact during onboarding and tell you if that changes.
What our clients say.
What we solvedThe website, and the IT that runs behind the clinics.
Simintel built our website and everything that sits behind it, and it just works. The site looks like us, it is quick, and when I want something changed it gets done without any fuss. We run our clinics and the Academy through it and I have stopped thinking about the technology, which is exactly what I wanted.
Start with the Fortnight.
It takes fourteen days on a fixed scope, and you keep the findings whether or not you hire us.
If something is down right now, ring us on the number above rather than filling in a form.